Shipping policy

Shipping & Delivery Policy

1. Delivery Timeframe

  • Standard Shipping: 5–7 business days from the date of shipment.
  • Processing Window: Orders are processed within 1–2 business days of receipt.
  • Total Expectation: Please allow up to 9 business days from order placement (2 processing + 7 transit).

Note: Rural, remote, or high‑volume periods (e.g., festivals, sales) may add 1–3 days. We’ll keep you informed of any major delays.

2. Order Processing

  • Confirmation Email: Immediately after your order is placed.
  • Shipment Notification: Includes your tracking number once your package departs our warehouse.

3. Shipping Rates

  • Calculated at Checkout based on:
    • Delivery address (zone/region)
    • Order weight, dimensions, and value
  • Free Standard Shipping on orders (where applicable).

4. Tracking Your Package

  1. Check your inbox for the “Your Order Has Shipped” email.
  2. Click the provided tracking link or enter the tracking number on the courier’s website.
  3. View real‑time status and estimated delivery date.

5. Potential Delays
While we partner with reliable couriers, occasional disruptions may occur due to:

  • Severe weather events
  • National holidays or strikes
  • Customs clearance (for international orders)
  • Volume surges during peak shopping seasons

If your delivery is delayed by more than 3 business days beyond the estimated date, please email support@alzaar.in with your order number—we’ll investigate and update you promptly.

6. International Shipping (If Applicable)

  • Transit Times: Typically 7–15 business days, depending on destination.
  • Duties & Taxes: May be levied by local customs. These charges are the recipient’s responsibility.
  • Customs Delays: We cannot control clearance procedures; please factor this into your delivery expectations.

7. Returns in Transit

  • If your package is returned to us as “undeliverable,” you may be responsible for additional shipping charges to re‑ship the order.
  • To avoid misdelivery, ensure your address and contact information are accurate at checkout.

8. Need Assistance?
For any questions or concerns about shipping, tracking, or delivery:
✉️ Email: support@alzaar.in
⏱ Response Time: Within 24 hours on business days

We’re committed to making your delivery smooth and transparent!